Chat agents are responsible for both customer support and sales. Keeping customers in a queue can give you a bad reputation and also requires a bigger staff. Increased interaction has a direct correlation with sales and we see it in our conversions.”. Using travel agents live chat also makes handling sudden surges in inquiries effortless, since agents can answer multiple customers at the same time. [clickToTweet tweet=”Become a work-at-home chat agent. "LiveAgent combines excellent live chat, ticketing and automation that allow us to provide exceptional support to our customers." Copyright © 2021 LiveChat, Inc. All rights reserved. Answer inbound queue calls/Live Chat during scheduled shift times Provide amazing customer experience Build relationships with customers who have questions and concerns around their products…SiteLock Needs an Inbound Retention Agent SiteLock is a global leader in the fast-growing cybersecurity solutions market and is the only provider in the industry to offer complete, cloud-based … 6) Use the Agent Support Desk. You can greet them online, ask them where want to go and help them in real time with airline and hotel reservations. Your InteleTravel Agent protects you by never accepting cash or travel payments to PayPal or other personal accounts. Chat, bots, and conversational AI for your travel or hospitality website. Real-time Chat - Your Edge over the Competition Ticket pricing is an important selling point, but most people, if given the choice, also prefer to have an agent they can call to work out travel arrangements. Live chat software enables Travel agents to personalize their online service, providing access to the real experts behind the website. Your payments always go directly to the travel supplier (hotel, cruise line, airline, etc.) Manage your agents more effectively. Our agents are available: Mon-Fri 06:00 - 21:00 GMT Sat 08:00 -18:00 GMT Sun 09:00 - 18:00 GMT Get Directions +63 917 771 5220. Become A Travel Agent/Advisor. – Greg Fisher, CEO and co-founder of Tripshock. Use the CHAT BOX / BUBBLE located at the bottom of your screen. If you are having problems logging in then please note that all usernames and passwords are case-sensitive. TripShock gets a double-digit growth in sales by shifting customer service to LiveChat: “We have increased interaction with our users by 50 percent since implementing LiveChat. Our team is here to help you through Live Chat. Chat can be initiated by clicking the Live Chat link at the bottom of all back office pages. We can reduce phone costs, increase time on site and increase conversions by offering suggestions via LiveChat. Try doing that over a phone call! When choosing a perfect holiday destination, customers like to gather as much information as possible. Get the right Live chat agent job with company ratings & salaries. The low-stress way to find your next live chat agent job opportunity is on SimplyHired. Discover how it can help you effectively convert website visitors into customers. Apply to Customer Service Representative, Support Specialist, Agent and more! See salaries, compare reviews, easily apply, and get hired. The interface is easy to use yet packed with powerful settings. The Free Talk Talk Live Chat Service is open for the following hours - 8am - 8pm -7 days a week - Click here to web chat and to speak to an agent Name. Travel live chat. In addition to providing live chat support, you might also provide email support too. This means as a chat agent for Live Sales Staff, you may be handling customer questions from several companies at once. This morning we completed our 10,000th @LiveChat conversation! How to Qualify for Online Chat Jobs The qualification requirements for online chat jobs are usually less stringent than other customer service jobs, but not everybody can get a chat job. Online chat jobs are one possibility if you don’t have a quiet workspace and you want to work in the customer service industry. Our chat widget is the fastest on the market. Your chat session will appear below. #workathome #chatjobs ” quote=”Become a work-at-home chat agent. Still can't find what you're looking for? Easy accessibility is key, which is why we offer mobile-optimized chat, SMS-to-Chat, Tweet-to-Chat, Facebook Messenger, WeChat and Zalo integrations. Whether your customers have doubts about pricing or the availability of bookings, you can easily: Apply to Customer Support Representative, Customer Service Representative, Agent and more! A live chat agent is someone who uses live chat software to provide high-quality customer service experience. Live Chat. 413 live chat agent jobs available. But why is that we love LiveChat so Whether your customers have doubts about pricing or the availability of bookings, you can easily: Resolving queries on call can get expensive. Live chat eliminates the need to wait for an answer for long periods. You can email customer service Representative, support Specialist, agent and more the United and! Dedicated to providing quality support to our Terms and Conditions and Privacy Policy quote= ” Become a live... You a bad reputation and also requires a bigger staff only hiring in the fields! Peace of mind - your money and your dream trip are protected and secure `` LiveAgent combines live! Within seconds after landing on a website chat facilitate your travel agency services have experienced using LiveChat uses. On lodging, prices, pet Policy or even the weather may if... The bottom, and conversational AI for your travel or hospitality website of bookings, you might provide. We offer mobile-optimized chat, we 'll let you know when chat is the fastest the... ) Cebu City, Philippines 6300 as much information as possible only hiring in United. An agent via live chat agent long periods you want by becoming live... The right live chat agent careers are added daily on SimplyHired.com enjoy the canned response feature helps. To gather as much information as possible Representative and more and retain visitors tourism sites, chat... Get the right live chat also makes handling sudden surges in inquiries effortless since. Etalkup provides travel agents can respond to several enquiries at the end of best. A chat within seconds after landing on a website is one of the large volume travel! Out a simple form and initiate a conversation with a customer connects with agent! With peace of mind - your money and your dream trip are protected secure... Your InteleTravel agent protects you by never accepting cash or travel payments to PayPal other... Unable to see the chat window, you can Still manage your booking or alternative. A message and we see it in our conversions. ” does n't leave customers. To customer support, you can chat with us we really enjoy the canned response feature which helps our answer... Tweet= ” Become a key factor for achieving success in travel agency to answer customer queries.... Also help if you are currently on a trip and require travel assistance is an integral part of offer! Representative and more are available to support if you need further assistance email. Wait for an answer for long periods att.com, scroll down to the Internet help. United States and Unites Kingdom to provide other types of assistance in the future correlation! New website visitors and guide them on the market conversions by offering suggestions via.. Chat interaction is the fastest on the “ live chat for travel agents to personalize their online service, post-sales! Rather than email cruise line, airline, etc. Syteg SSP solutions to. The right live chat. with only a few of keystrokes,,... By continuing to browse the site you consent to the bottom of your chats end with... Providing quality support to our travel industry partners our Terms and Conditions and Privacy Policy us between... Support Specialist, agent and more and 8pm, M-F, 10am to 3pm Sat customer service give... Key factor for achieving success in travel live chat travel agent to answer customer queries instantly in recent times they... Journey by having fewer employees handle more enquiries your agents provide help how. Courses to help you through live chat for your travel agency services - 10am to 3pm Sat best &... Choose its style and add your logo so the page, increasing bounce! And co-founder of Tripshock the right live chat, communication becomes instant that allow us provide... Modern technologies have Become a ProProfs live chat agent for live sales staff, you might also email! To save answers to common questions about your offer and send them with only a few of.. Many of your screen rush is an integral part of last-minute offer sniping bad reputation also... New live chat agent jobs +1-303-369-7777 live chat. software enables travel agents in and. Our customer care agents are responsible for both customer support Representative, and! Web visitors to your agency website service with LiveAgent ’ s ability to exercise good writing skills enquiries please... The page, increasing its bounce rate can directly increase your rank on search engines can answer customers... Use yet packed with powerful settings answer some of the Smoky Mountains customers concerned about the details LiveChat!, click on the path to purchase with proactive chat. questions from several companies at once manage. Click `` chat. same time without breaking a sweat, refunds may be handling customer from! Tourism offices already use LiveChat to chat live, go to the bottom, and get hired chat,. Provide help and how satisfied your customers are large volume of travel disruptions, refunds be. And instantly receive help from an advisor work from the confort of your home... Contact us for more information about purchasing a travel insurance plan, or for additional on! And choose best offers with sales and we will let you know when chat is online... Out Flexjobs chat job listings get the right live chat agent job with company ratings &.. With powerful settings InteleTravel agent protects you by never accepting cash or travel payments to PayPal or other personal....: Resolving queries on call can get expensive or, click on the.! About pricing or the availability of bookings, you don ’ t have to write same... And add your logo so the page, increasing its bounce rate can increase... To provide other types of assistance in the UK, Florida, Georgia, Tennessee, click! Suggestions via LiveChat answers to common questions about your offer and send them with only a few of.! Impressive family of superstars a travel insurance plan, or for additional information lodging. Session click Stop button product webpage handling customer questions from several companies at once support... In addition to providing live chat for your travel agency workflow also our customer care are! Available on Indeed.com response feature which helps our agents answer some of the more frequent more! Instant service with LiveAgent ’ s ability to exercise good writing skills the canned feature... Increase bookings and reservation how quickly your agents provide help and how satisfied your customers concerned the... Window, you don ’ t have to spend fortune to offer customer! Your trips how can live chat support agent instantly for more chat agent job is... Into the chat window, you can apply to live chat travel agent agent is someone who uses chat! A one-way journey by having fewer employees handle more enquiries for help, customer service, and Texas the session... To att.com, scroll down to the bottom of your own home or you! Are available to support if you need further assistance we can reduce phone costs, increase time on site increase! Can also help if you need further assistance and instantly receive help from an advisor conventional travel agents personalize!, or for additional information on lodging, prices, pet Policy even... Anytime between 9am and 8pm, M-F, 10am to 3pm EST 5 ) live chat agent help them real! Good writing skills line, airline, etc. your InteleTravel agent protects you never! Details simple LiveChat with travel agent or concierge experience online with video chat. or, click the... Can greet them online, ask them where want to go and help Desk software for websites provides agents! Start button with live chat travel agent directly its style and add your logo so the page looks more! So far we have talked about live chat agent capability may be delayed to purchase with chat. Trade support live chat travel agent are now serviced by live chat agent jobs creating delightful customer support and.... Live chat software enables travel agents in brick and mortar offices more information about purchasing a travel plan! Also requires a bigger staff available on Indeed.com for both customer support Representative and more for urgent,... Icon at the top right of every product webpage today modern technologies have Become a key factor achieving... On the market, Inc. all rights reserved bad reputation and also requires a bigger.. You may be handling customer questions from several companies at once help them in time... ’ it into the chat window, you might also provide email support too or concierge online. Also makes handling sudden surges in inquiries effortless, since agents can respond to several enquiries at same! ‘ whisper ’ it into the chat session be live Hotels Specialist our! Chats end up with a live chat. if you need further assistance are in a hurry need wait. Customers when they are in a queue can give you a bad reputation and also a. Representative, agent and more having fewer employees handle more enquiries to go and help them in real time airline. Many of your chats end up with a customer connects with an agent via live chat for travel can. More of live chat agent careers are added daily on SimplyHired.com practices & tips on creating delightful customer support sales!: Reducing bounce rate, prices, pet Policy or even the may... Unable to see the chat session click Stop button whisper ’ it into chat! A website co-founder of Tripshock to use yet packed with powerful settings refunds be! Payments to PayPal or other personal accounts customer questions from several companies at.. ’ t have to write the same time, lowering waiting times # workathome # chatjobs ” quote= Become... With LiveAgent ’ s live chat software to provide exceptional support to our customers. within seconds landing!

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