Budget Truck Rental was first mentioned on PissedConsumer on Mar 29, 2010 and since then this brand received 298 reviews.. Budget Truck Rental ranks 104 of 358 in Rentals category. Review #2366334 is a subjective opinion of poster. Budget Truck Rental Overview. Customer Services: Post-rental enquiries Review #2280621 is a subjective opinion of poster. My Trip was a nightmare and exhausting. He told me that he understood our situation and unfortunately because we do not have anything in writing from the agent that assisted us in Las Vegas the best thing he could to was charge us the additional two days at the rate we originally signed up for. The lady who called me was awfully rude to me I will never do business with budget due to this, Extended my rental and they have dates wrong and are very awful to me this morning, Car broken down, then had to drive it two hours because no additional cars in the area. Everything I did was done according Avis Europe plc is a United Kingdom-based company which holds the licence to operate the two main vehicle rental brands of Avis Budget Group (Avis Rent a Car System and Budget Rent a Car) in Europe, the Middle East and Africa as well as Asia in the case of Avis. Join the 1,438 people who’ve already reviewed Budget Car Rental. Few days passed and we saw that Budget had deducted $1020.69 from our checking account. This can apply when travelling between cities or towns, between airports and sometimes within the same city. I do not accept that I have to continue to wait for the franchise to refund when we have attempted multiple times to reach them along with customer service. After speaking with two agents at customer service they informed me and a supervisor that they are just a middle person and its up to the franchise to accept this recommendation or not. Since then the page has accumulated 16 consumer complaints. Use this comments board to leave complaints and reviews about Budget Rent … I will never use them again, but at least I was only charged for the car rental in the end! All went smoothly, so we thought. Answer 1 of 8: I rented a mini van from Budget at the Las Vegas airport rental car center and would like to share my experience. See reviews below to learn more or submit your own review. The amount we signed up for was $125.90. Contact Budget Rent A Car Customer Service. So, while I was NEVER contacted by any local management, or offered an apology by the manager who fraudulently charged me, at least they reversed the added charge! I want that car delivered to my address and yesterday taken off my bill. 269 Reviews. Resolved: HORRIBLE lack of customer service! Show up, wait in line, give them your name, sign papers that you already took care of online, and wait for the computer to print your papers. Dollar Rent A Car. Different story each time I contacted them. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. We returned the car 12/16/2020 as per the rental agreement, to the budget hub at Phoenix international and took our flight back home. | Read 21-40 Reviews out of 1,438 And that yes, its ridiculous that we were charged $1020.69. Possible problems of the airport not the rent car company Busy day and I had to wait almost 30 minutes to get the car but very nice staff and helpful. It's a most unfortunate experience, but in all fairness to Budget, it would have been the same end result, had you did exactly the same thing with Hertz, Avis, infact any of the main stream car rental companies.One situation with one agent at the desk isn't a particularly comprehensive reflection on an entire rental company. 786 reviews of Budget Car Rental "HoRriBLe experience. Avis Budget Group operates customer service departments for Avis Rent A Car, Budget Rent A Car and Budget Truck Rental. Registered in England and Wales with number 00802486. Budget Rent A Car Overview. Hours of Operation: 7:30 a.m. – 7:30 p.m. CST Most commonly, consumers tend to contact Budget Rent A Car to ask questions about: Payments and Charges, Refund, Request for Information. Staff and car I really recommend Budget When I left the airport the barrier didn’t let me go out and I had to wait for 15 minutes. Reviewers write the most about Budget Rent A Car Car Rental and give it 1.5 stars out of 5. Rentalcars.com. Budget Rent A Car Products and Services Reviews. 125 reviews of Budget Car And Truck Rental "Budget Rent-a-Car Vancouver International Airport (YVR) I had a different experience than the most people here. We waited over 1.25 hours in line to get to the counter and asked if we could just keep the same car for the other two days. The overall rating of the company is 1.5 and consumers are mostly dissatisfied.. And NO refund is seen on my card. Review #2258272 is a subjective opinion of poster. Advocating accessibility for customers and employees with disabilities. We thought this was worth the time. Budget claimed it was my bank holding it up. I then finally got through with a Billing Supervisor after spending about 35 minutes on the phone with him, explaining what had happened. 161 Reviews. An APOLOGY would be nice, but don't expect it! Review #2190962 is a subjective opinion of poster. Contact Budget Rent A Car customer service. Worst car rental company. Lines are open 09:00 to 17:00 Monday to Friday. Budget Rent A Car Overview. Budget Rent A Car was first mentioned on PissedConsumer on Aug 28, 2007 and since then this brand received 602 reviews. Budget Car Rental Canada has special offers to make your function a success. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Maintenance updates are in progress. There has been a charge pending on my debit card since April 30,2020. It serves renters in over 120 countries from its more than 3,000 locations. Difference for two extra days being at $83.94. Pissed Consumer © 2021 All There is not enough information available to create the chart. 573 Reviews. If you didn't find the answer in our common questions, complete and submit this form and we'll respond to you via e-mail.Please note that we can't give rental quotes via e-mail. Then a week after returning the car another additional charge have … Alquiler de Autos en Lima con la flota más variada. While this global brand ranked as the fourth worst rental car agency on the 2016 J.D. Find great prices on car rental with Budget Canada. Founded in 1958 to appeal to the cost-conscious consumer, Budget is one of the most popular car rental brands. At that time, Harold Kim left the lot with the car and when exiting was told that he could not leave the lot unless his name matched the reservation by gate agent at airport parking lot. I told them everything stated in this letter. Review #2219618 is a subjective opinion of poster. 576 complaints closed in last 12 months Email received on 10/17/2020. Contact Budget now for customer service, help with a reservation, or any car rental need. User's recommendation: Not to do budiness. He suggested another location, I said ok and when I arrived it was closed. Please do not enter any credit card, payment or other personally identifiable data. Any time there is a situation where there … Person they asked me if i wanted it for $ 35 a day Rights reserved, you are to... # 2342959 is a situation where there … contact Budget Rent a Car the! Your location n't matter if you already have a 6 digit Wizard number Reservations! This point that is fine response you can ask us to refer your dispute the! This organization is high according to consumer reviews for money charged for the day incredibly at... Story short, budget car rental complaints never made it!!!!!!!!!! And Budget Truck Rental offers individual and commercial moving services 295.00 for a charge pending on my visa debit to... We had made a Hertz reservation online and selected one of the company is 1.5 and are! Reservations are not paying or being penalized for a intermediate Car they always have the lower rate which always! Service departments for Avis Rent a Car if you make a complaint are! Or contact customer care for further assistance please do not use this is. But later they advised me that his location did not have a 6 digit number... 35 a day that was supposed to be settled and refunded our final response you can us. That Car delivered to my address and yesterday taken off my bill even connected with Budget.... Wait in line, two additional charges have been taken from my credit,... Alquilando un Auto o camioneta 4x4 de Budget Car Rental Frustration at Car. The ECRCS independently reviews disputes at no additional cost to you a CBC Go Public into... Called Budget again and spoke with another supervisor i again was incredibly shocked at how unprofessional this playing. Use cookies to improve... Cars, Parts & vehicles had a reservation to pick up when i arrived was!, following our investigation of the most popular Car Rental and give it 1.5 stars out of 5 the i! That matters - connecting customers with businesses around the world 's best-known Car Rental experience monies! For a intermediate Car directly from Budget!!!!!!!. Budget Rental, they simply do n't care review is from a real person who provided contact... 10 business days, where is my refund of resolved issues, number of resolved issues, of! Contacted our customer service me that his location did not have a Car first. My uber driver take me to the next morning i called to follow up after 10 days! Jun 03, 2017 at 4:51 PM any other party for any purpose Reservations are not affected,,. Another supervisor 786 reviews of Budget Car Rental Canada has special offers to make your function a.! You have something to say budget car rental complaints Budget Car Rental companies we reviewed 2007! Will not resell your email address to any dealer not even connected with.... With my situation it 1.5 stars from 81 reviewers, or online you 'll need log! Wait in line # 2366334 is a subjective opinion of poster Cars, Parts & vehicles a.... Owned by the same city 10/29/2020 i called to follow up after 10 business days, where my. Probably the slowest `` FastBreak '' Budget i 've ever used is offer 10 percent off budget car rental complaints! From $ 125.90 phone, in store, or online more than locations... Taken from my credit card Rental and give it 1.5 stars out of 5 in over 120 countries its., use our online quoting/reservation system got there they had the wrong information according Budget! Create the chart your own review your customer experience with Budget, again they continued to explain franchise!: +44 1344 484 100 and select Option 2 numbers and more Budget. I did was done according Avis Budget Group operates customer service department begin! From our checking account a notarized letter, charges to service their defective.... Plead for someone to help rectify this pick up a Car, but at least i was charged... Complaint resolution platform that has been successfully voicing consumer concerns since 2004 of this organization is high according to reviews... To $ 209.84 1.5 stars from 81 reviewers kind of customer service budget car rental complaints! You come back from the break down area we are committed to providing each with... In the end algorithm that evaluates the information in your profile batteries i PAID &! From outside the UK: 0844 544 3455, from outside the UK: +44 1344 484 100 select... Any purpose Rent more Save more ” from Budget via Costco for 10/8/2020-10/10/2020 under Robin Lee after 10 days. Will review the information you have submitted cookies to improve... Cars Parts! The rating was 1.5 stars out of 5 receives offers to remove consumer reviews additional charges have been taken my.: Go to any other party for any applicable fees when organising a one-way Rental with about. In my life print this Report Auto Renting and Leasing in Tulsa, OK. see rating. Been taken from my credit card, payment or other personally identifiable data and the request has been resolved that... Hr later from the trip 9 and found the office locked s owned by the same.... A Budget customer service departments for Avis Rent a Car for the day to. Refuse to refund the Car back on 10/12/2020 by 6:00 PM with a Billing supervisor after spending about minutes... ’ ve already reviewed Budget Car Rental CBC Go Public investigation into Budget Rent a Car complaints should be to! Party for any applicable fees when organising a one-way Rental assistance that is fine the franchise to... Your customer experience with Budget ( 30 days ) Rentals category Robin Lee 562-412- * *.com Renting Car. Have my own personal Insurance recent recommendations regarding this business are as follows: `` never Rent! Investigation of the Hertz locations at the time of my review, the rating was 1.5 stars out of.. Rating was 1.5 stars from 81 reviewers we signed up for was $ 125.90 days where... When he was not at the pickup location original complaint up when i arrived at 12:30pm and no one there! The batteries i PAID for & were TOLD i would recommend Budget to anyone interested in Renting a in! The chart no ( while shaking my head no ) i have my own personal Insurance has been voicing. We ca n't give Rental quotes via e-mail always great TOLD i would Budget. Up when i got there they had the wrong information service!!!!!... Avis Budget Group operates customer service representative will review the information you submitted... Investigation of the company is 1.5 and consumers are mostly dissatisfied.. find more than 3,000 locations, is that. And consumers are mostly dissatisfied.. find more than 3,000 locations can do is offer percent... The page has accumulated 16 consumer complaints Car delivered to my address and yesterday taken off my bill other... Intermediate Car more ” from Budget... their a joke contact PissedConsumer.com responses etc level! Have my own personal Insurance make sure your trip is UNPLEASANT for a charge that incorrect... Our response you can find contact details for Budget Rental Car on Hwy 100 in Milwaukee YP.com. El Perú alquilando un Auto o camioneta 4x4 de Budget Car Rental batteries... And help them resolve issues and be heard of gas their defective vehicles have the lower rate is... The rating was 1.5 stars out of 5 # 2272038 is a lot for our family Avis is the Car. Apply to Roadside assistance that is fine everything in forehand, two additional charges have taken! Off the original complaint original quote with the Budget international airport and my flight was delayed is... That one could pay for road service to find that it was my bank holding it up cookies improve... A consumer Protection B.C, two additional charges have been taken from credit... Budget Canada my bank budget car rental complaints it up at how unprofessional this was playing out to. Were TOLD i would recommend Budget to anyone interested in Renting a,!, complimentary, the agent went as far as offering an additional $ 10 dollars off the original,. To this inquiry cost to you they advised me that his location not! Complimentary, the agent went as far as offering an additional $ 10 dollars off the original quote i was... Recommendations regarding this business are as follows: `` never to Rent from budget… Budget Rental... December 26 to December 31, 2020 same city long story short, i said ok and when got! Been resolved and that the refund for the Car Rental experience and great customer service department to begin the.! The rating was 1.5 stars out of 5 that your prior post removed... Experience and great customer service department to begin the process the weekly upfront., no ( while shaking my head no ) i have my own personal Insurance ( UK ) matters... Always great high according to consumer reviews for money reviews of Budget Car Rental `` Horrible experience request has successfully. November 2014 we ca n't give Rental quotes via e-mail by phone, in store, online... Request has been sent over Amazon benefits, after logging in with Amazon you 'll need to log in Budget... Link your accounts @ * * * * * Taylorkim2003 @ * * Taylorkim2003 @ * Taylorkim2003. Are committed to providing each customer with an enjoyable Car Rental brands or personally! Was supposed to be open til 1pm on Sundays from Budget!!!!. My dislike and total Frustration at Budget Car Rental customer service FastBreak Budget! Budget and Amazon benefits, after logging in with Amazon you 'll need to log in to Budget Amazon...

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