Tripadvisor Travel Rating: Read most recent traveler reviews » Sparkling wine and fresh fruit are provided on arrival. A special mention to Reynaldo on reception who looked after us, his customer service is a credit to the hotel. The presentation was also. Quality is excellent, and there's a wide variety of options that cover everything from Dominican favorites to a la minute options like omelets and carved roasts. We are very pleased to read that you had a fantastic trip. Flat-screen TVs have a few English channels and Wi-Fi is free. We look forward to welcoming you back soon and have another opportunity to pamper you with our superb service. Tired of cruising? The elegant, open-air lobby is one of the few in Punta Cana with a view of the beach, so guests get an immediate introduction to a slice of paradise, and you can smell the salty ocean as soon as the taxi door opens on arrival -- at which point you'll be welcomed with a glass of Champagne and a chilled towel. The resort is about a 45-minute drive north of the Punta Cana International Airport. Excellence Punta Cana has a TripExpert Score of 83 based on expert reviews in publications including Jetsetter, Oyster, Star Service and Fodor's. It was a 5-star service all the way--from the beautiful resort to the staff, who were nothing but friendly and helpful. It's open from late afternoon to late evening. If you buy something through our links, Oyster may earn an affiliate commission. For suites with ocean views and private whirlpools, check rates at the modern sister resort down the road, Excellence El Carmen. Waves are bigger and stronger here, so weak swimmers should be wary -- but they can at least enjoy endless miles of walking on the sand and there are few vendors with which to contend. Excellence Club guests are escorted to a private lounge where they complete registration paperwork at a desk. Marble bathrooms are large with dual sinks, spacious showers with rain showerheads, generous toiletries, and separate toilets. Come see what it really means to get away from it all —at Excellence Punta Cana, the all-inclusive luxury resort and spa. Walkers will be in paradise -- the beach continues for miles in either direction. Excursions can be booked for a fee. We are passionate about paying attention to detail since our main goal is to provide unparalleled customer service and luxury to our guests along with delicious food experiences. It's who we are, every day, every night, for every guest. Note that treatments cost extra, but all guests can use the hydrotherapy circuit for free. Dear guest, First of all, we would like to thank you for your recent stay at Excellence Punta Cana and for taking the time to share this review with the TripAdvisor community. Guests can lounge on comfy loungers under thatch umbrellas, and there are nearby bars for coconut cocktails and beer. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional range of activities and services. The second pool is in a garden setting, and has a waterfall infinity edge. Book Excellence Punta Cana, Punta Cana on Tripadvisor: See 17,997 traveller reviews, 20,257 candid photos, and great deals for Excellence Punta Cana, ranked #11 of 155 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. Excellence El Carmen was great....BUT....our staying there was a bit of a surprise after arriving at Excellence Punta Cana and learning it was in fact closed. Prices are the average nightly price provided by our partners and may not include all taxes and fees. There are more places to choose from in the Punta Cana area. This five star adults only all inclusive resort may just be what you're looking for. Things you buy may earn us a commission. A multi-million-dollar renovation in 2017 gave the resort a fresh, contemporary look that’s both elegant and relaxed. It was another fantastic trip, the staff were great and I couldn't believe how many of them remembered our names from our first visit in October 2019, they were all really pleased to see us. Melding warm hospitality with luxurious accommodations and amenities, Excellence El Carmen will make Punta Cana your favorite home away from home. It is also lovely to read that the food you encountered at any restaurant was great. Since restaurant reservations are not necessary (with the exception of teppanyaki tables at Spice), it’s easy to be flexible depending on the mood. The hot tub (warm tub) faces the Ocean. Taxes and fees that are shown are estimates only. We will forward your kind words to our team, especially the members you gave a special shout out, who will be delighted to hear that from you. Thanks to a 45-million dollar renovation completed in 2017, the adults-only Excellence Punta Cana is now one of the best luxury all-inclusive properties in Punta Cana, Dominican Republic. There are 11 restaurants on site, along with a coffee shop/café. We are very delighted to read that you were impressed by the dining and beverages options to suit different tastes and palates, and the level of service provided at Excellence Punta Cana. But unfortunately, some hotels that bill themselves as “all-inclusive” have plenty of caveats:…, There are three words that we love to see together: luxury, all-inclusive, and beach. This quaint, colonial-style resort is the ideal destination for couples seeking secluded romantic getaways. From the Excellence website. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. We were very impressed with Agave and the Kitchen Table Buffet. With food, drinks, tips, and activities included in the room rate, guests are free to leave their wallets behind and take it easy. Parking is free. Excellence Punta Cana, Punta Cana: See 17,996 traveller reviews, 20,256 user photos and best deals for Excellence Punta Cana, ranked #12 of 168 Punta Cana hotels, rated 4.5 of 5 at Tripadvisor. The contemporary rooms have elegant, beachy decor consisting of wood paneling on accent walls, pendant lamps, and clean-lined powder blue sofas. Kids under the age of 18 aren't allowed here, so the ambience is quiet and relaxed. There are dedicated spaces for meetings, events, and weddings, plus wedding and honeymoon packages are offered. There are also free activities like 30 minutes of horseback riding, tennis lessons, bike tours, Spanish lessons, and intro to SCUBA. Spice serves specialties from Japan, China, Vietnam, and Thailand and has teppanyaki tables for live cooking. Check out the newsletter delivered to rooms each day for the schedule. Be aware that the casino was removed during the renovation, though daytime activities, live music, and evening shows provide entertainment. Prices are calculated as of 04/01/2021 based on a check-in date of 17/01/2021. None of the bars are open 24/7, but there are full liquor bottles in every room and ice is available from room service. in Punta Cana Rated 5 stars Flavor Market has a cozy Spanish-style ambience and tapas for dinner. All rooms come with furnished terraces or balconies, coming with either garden, mountain, or ocean views. The 450 contemporary suites are divided into six categories, and all have romantic jetted tubs, free Wi-Fi, and free minibars. Claim your listing for free to respond to reviews, update your profile and much more. Kitchen 23 by Le Chique at Nickelodeon Hotels & Resorts Punta Cana, Response from The Excellence Collection, General Manager at Excellence Punta Cana, Response from ExcellenceCollection, Online Brand Controller at Excellence Punta Cana. However, we would like to suggest to contact us again through our call center or any social media channel to dive dipper into the status of your refund. Room service is available 24/7, and Excellence Club guests have a larger menu with more selections. Premium alcohol doesn't cost extra, which is pretty rare in Punta Cana. Nestled among palms on a perfect white-sand beach on a remote stretch of Punta Cana's Caribbean shoreline, Excellence Punta Cana provides the perfect All-Inclusive playground for adults only and is also home to a world-class spa, state-of-the-art fitness center and an exceptional … This place blew the other resort I stayed in out of the water, unfortunately I stayed at that resort first. Excellence Punta Cana restaurants are part of the all-inclusive rate. The spa menu has a wide assortment of massages, facials, and wraps that incorporate ingredients like algae and cacao. I have been assuming that the refund would be made by now. The only real downsides are the 45-minute drive from the airport and that the ocean can be too rough for swimming. Lifeguard stations are scattered along the sand, but they aren't always manned with lifeguards. It’s exciting to scroll through an all-inclusive resort’s…, There’s one thing no one can control on vacation and that’s the weather. I will be making arrangements to revisit this Excellence resort again this coming year. Chez Isabelle mimics a French bistro, complete with a courtyard dining room -- open for dinner. It's away from the main action of the resort, at the front of the property, so that sleeping guests aren't disturbed by reggaetone music. The hotel is wonderful, with fantastic grounds which are clean and maintained to a very high standard. The beachfront, 96-room Zoetry Agua Punta Cana is one of the most luxurious and tranquil all-inclusive resorts in the Dominican Republic. Everything is (supposedly) included, so (supposedly) what you pay upfront is the only fee you’ll incur, and you can (supposedly) drink, dine, and play till your heart’s content. Book Excellence Punta Cana, Dominican Republic on Tripadvisor: See 17,997 traveller reviews, 20,247 candid photos, and great deals for Excellence Punta Cana, ranked #11 of 167 hotels in Dominican Republic and rated 4.5 of 5 at Tripadvisor. I have been very patient and totally understand that we are in incredibly difficult times. The front entrance of the resort is home to a gorgeous park-like space with lush foliage and bird viewing areas -- the flamingos are worthy of a visit. Pleasant Surprise. Stocked minibars have free beer, wine, liquor bottles, and snacks, plus there are espresso machines. Share your experiences with others. But, decor manages to look more…, Beach at the Paradisus Cancun/Oyster If there was a popularity contest for sunny vacation spots offering a seemingly endless number of all-inclusive resorts to choose from, Cancun in Mexico and Punta Cana in the Dominican Republic would undoubtedly fall at the top of the list. Digging deep into our data, we found the most sought-after all-inclusive resorts around the world. The Lobster House is one of the most popular restaurant choices for breakfast and dinner, since it has a plethora of seafood and lobster dishes. The lack of help and communication is extremely frustrating! The pool is huge and has a swim up bar, they have a few different areas you can sit and chill around the pool. Excellence Punta Cana, Punta Cana: See 17,997 traveller reviews, 20,246 photos, and cheap rates for Excellence Punta Cana, ranked #10 of 166 hotels in Punta Cana and rated 4.5 of 5 at Tripadvisor. We visited in March, so sorry for the delay in giving a review, I have only just remembered I hadn't done it. We are very pleased to know that our colleagues and amenities were able to make your stay a relaxing and memorable experience due to the excellent service provided. Dedicated section of the most luxurious and tranquil all-inclusive resorts in the Republic! I will be in paradise -- the beach with plush daybeds, and a private lounge where they registration. 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